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FAQs List

Will humidity affect the ion output?

Humidity does not impact the ionization output; however, if water condenses on the needle tips, ions cannot emit and the ion output will be greatly reduced or cease.

Is your product UL certified?

Our soft ionization technology complies with UL 867 and UL 2998 to ensure no harmful levels of ozone are produced.

Does ionization have an odor to it?

No, ionization is odorless. Some customers have experienced a change in the way the ionized space smells due to the removal of odors they had grown accustomed to.

Does ionization degrade filters, insulation or wire coatings?

No.

Do air filters need to be changed more frequently when used with AEIRO systems?

Filter change intervals may be increased in some applications based on run time and how the space is utilized. Most applications can maintain their existing filter change schedule.

Does soft ionization mitigate the need for carbon filters or HEPA filters?

AEIRO recommends using filters in conjunction with soft ionization technology.

Can you measure how the product is performing?

AEIRO offers the S100 in-room air quality sensor to measure product performance and the R100 reporting application to display monitoring results.

Will one product properly sized and installed enable me to address both coil cleanliness and assigned space ionization requirements?

Possibly. Ionization does not have a one-size-fits-all solution. Distance from the equipment to space and duct design play major roles in this equation. Contact AEIRO for more information on your application.

How do I know the product is working?

AEIRO provides a few ways to know if the system is working:

  • Indicator Lights: Certain models, like the A124, A148, D124, and D148, have indicator LED displays that show the system’s operational status.
  • Monitoring Sensors: You can use optional sensors like the S100 to measure the product’s performance and the R100 to display the monitoring results.
  • Contact Your Installer: If you’re unsure, you can always reach out to your installer for confirmation and troubleshooting.

How long do the ions last in the air?

Typically, small ions have a life expectancy of up to 60 seconds before they touch a surface or particle to discharge.